FE (Field Engineers) and the FTC
The Field Technical Center (FTC), located in Fabrication Technology Department in the Manufacturing Division, provides technical support to enhance the competitiveness of distributors, who serve a variety of functions in the completion of building homes, as well as providing training and guidance on assembly and delivery to ensure product quality. FEs are engineers who are assigned to the FTC and are active on the front lines of installation sites. Currently, the FTC is expanding its educational programs for FEs, responding to requests for improvement from installation sites, and supporting sales expansion by enhancing installation training for remodeling products, thereby contributing to the improvement of our product appeal and technology capabilities.
Co-creation to improve installation quality in Japan and overseas
In 2013, YKK AP established the "Installation Skills Training Academy" in collaboration with the "YKK AP Group Installation Cooperative," which consists of sash and curtain wall installation specialists with advanced installation skills, in an effort to transfer skills and develop human resources. The academy trains installation technicians for a minimum of six years, and a many young technicians have participated in the program.Overseas, we have established installation training centers and conducted installation training in China, Taiwan, and Indonesia to support the improvement of local installation technicians' skills.
Labor-saving in installation work
With the aging of installation technicians and the increasing workload at construction sites, the FTC is also working to save labor in installation through the development and operation of installation jigs. The "Folded Plate Lifting Roller" provides support for lifting folded plates, the material used for roofing carports. Other new developments include a "diamond cutter dust collection cover" that improves safety and the working environment for installation technicians with its superior dust collection performance, and a "simple hand crane" that assists in the loading and unloading of trucks.